Politica de envios

Your Made-to-Order Experience

All our products are made-to-order, which means that as soon as you place your order, the creative journey begins. This personalized touch is the essence of what we do.

Processing Time

Our average processing time is 3-5 business days, which covers the printing of your chosen product.

While we always aim to provide a swift turnaround, please keep in mind that daily order volume can cause slight variations in production time. Rest assured, your personalized treasure is worth the short wait.

Shipping Carrier

To ensure your personalized creation reaches you in perfect condition, we collaborate with reputable shipping carriers, including USPS, DHL, EMS, and Local Post.

Estimated Delivery Time

As soon as your order is processed and ready to embark on its journey, we'll send tracking information to the email provided during purchase.

You can expect your eagerly awaited delivery to arrive within approximately 4-5 business days. We're committed to keeping you in the loop every step of the way.

Order Not Arrived? Here's What to Do

While we strive for seamless delivery, if your order hasn't arrived within the estimated timeframes, please don't hesitate to contact our friendly support team at info@bowtive.com. Your satisfaction is our top priority, and we're here to assist.

In rare cases where your order hasn't reached you within 60 days of the original purchase date, we offer a full refund. This policy excludes instances where shipping details are inaccurately provided by customers or cases of missed parcel deliveries.

Return and refund guarantee

At Bowtive, we're committed to your satisfaction. If you receive items that don't match our product descriptions or are found to be defective, don't worry – we have you covered. We take care of the return shipping costs and promptly replace the item to ensure your experience is nothing short of excellent.

To ensure a smooth process, kindly ensure that all returns are made within 15 days of the delivery date and that the items are returned in their original packaging and condition. Your satisfaction is our top priority, and we're committed to making things right.

Shipping Cost

We understand that each purchase is unique, and shipping costs may vary accordingly. Our shipping fees are specific to each item, ensuring you get transparent and accurate pricing. You can count on us to provide a seamless shopping experience from start to finish.